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Employee of the Month – November 2017

Here at Praetorian Legal, we thrive on rewarding our employees for exceeding the company’s expectations for that month.

The winner for November 2017 is Katie Davoren, one of our Office Administrators. Head of Operations and Business Development Director, Harry Darby presented the trophy to Katie.

When asked how she felt after receiving the award Katie said “When I started working for Praetorian Legal at the start of the year I didn’t expect to be given as many opportunities as I have. The senior management team go above and beyond to always ensure the team are happy and are progressing as … Read more

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South African Timeshares – Public Inquiry

In South Africa, there is in excess of 200 resorts and over 600,000 people who own timeshares. The industry has come under the spotlight and it has become apparent that consumers are not so happy.

There have been many allegations and complaints against the timeshare industry and the National Consumer Commission are now looking to kickstart a public inquiry. The inquiry will hopefully get to the bottom of the allegations that consumers have made, such as being conned into signing contracts that last a lifetime and not being able to cancel the contracts once they have signed them.

Consumers are … Read more

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Westgate Towers – Orlando Timeshare Accused of Fraud

A husband and wife from San Diego, USA, are suing Westgate Towers, an Orlando timeshare resort, claiming fraudulent practice.

Mr and Mrs Grider lodged a complaint on November 6th, claiming that the company breached its responsibilities of fair dealing and good faith.

The complaint states that on January 6th 2016, the couple attended a timeshare sales presentation. The couple were lured into a purchase by misrepresentations made by Westgate Resorts. As a result, they have suffered monetary losses, by way of the initial deposit, instalments and annual maintenance fees.

Two of the allegations made are that Westgate … Read more

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European Sales offices close with Diamond Resorts

The following news has broken, Diamond Resorts Europe will be closing select sales offices within Malaga and Tenerife.

Sales teams in both Malaga and Tenerife have been advised to seek advice from solicitors as there will be redundancies across the teams.

So what information have clients of Diamond received?

Some members are being informed that the European Sales and Marketing business has been facing a challenging time. Within the information given to clients, Diamond state they have tried numerous initiatives to try and improve performance within the sales teams.

Being one of the biggest sales teams across Europe, this will … Read more

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EZE GROUP – Press Release

We have recently been contacted by several Praetorian Legal clients who were referred to us by Eze Group.

Our clients have advised us that they have read reports on the internet about Eze Group and their imminent Crown Court appearance to answer numerous serious criminal charges, including fraud by misrepresentation and breaches of consumer legislation.

Understandably, our clients have been concerned by this news.  Praetorian’s stance is that we previously enjoyed a good working relationship with Eze Group and we have no comment to make in respect of the alleged charges they face. Although Eze Group, and the two other … Read more

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Quarterly Prize Draw Winner – 3rd Quarter

Here at Praetorian Legal we actively use feedback to constantly improve our delivery and to provide our clients with the best possible service.

Once we have terminated the timeshare, each client receives an Exit Pack. Each Exit Pack contains various documents, one being a testimonial form. There are various questions on the form asking the client to rate us out of 10 on different aspects of the service they received. We also ask the client to add any additional comments to the bottom of the form.

Upon receipt, the testimonials are reviewed by senior management to ensure we are providing … Read more

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High-Pressure Sales Tactics To Sell Vistacay Vacation Club Timeshares

A Democratic Party lawmaker claims that a company called ‘Great Time Universal (HK)’, who have claimed to be an authorised agent for Vistacay Vacation Club in South Korea, have been flagged by the Consumer Council for high-pressure sales tactics. The Consumer Council have said that Great Time Universal have used the high-pressure tactics to sell memberships varying from HK$50,000 to HK$160,000. In September, they received 48 complaints, involving HK$2.7 million.

Complaints have been made to the Customs and Excise Department’s headquarters in North Point by Andrew Wan Siu-kin, who represents New Territories West, and 10 others, who were allegedly forced … Read more

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Employee of the Month – October 2017

Here at Praetorian Legal, we thrive on rewarding our employees for exceeding the company’s expectations for that month.

The winner for October 2017 is Christopher Williams, one of our Office Administrators. Head of Operations and Business Development Director, Harry Darby presented the trophy to Christopher.

When asked how he felt after receiving the award Christopher said “I am extremely proud to receive this award and grateful that my hard work has been recognised. I’d like to thank the team and management for pushing to bring out the best in me. I will continue to work hard and look forward to … Read more

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Is It Time to Leave Your Cameron House Timeshare?

An interesting article, written by the Mail on Sunday’s consumer champion Mr Tony Hetherington and published on the 12 November 2017, came to our attention.  The article outlines the plight of an 80-year-old couple who purchased a Cameron House timeshare on the picturesque shores of Loch Lomond back in 1993.

The story highlights the inequity of timeshare ownership, the burden of what was once considered to be a fashionable way to holiday and to assure families of holidays for years to come. The nightmare of timeshare was not to unfold for some two or three decades.

The couple in the … Read more

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Exciting Team Outing

The team at Praetorian Legal were treated to a fun packed team night out. The owners of the company, Gary Smith and Karen Hasker-Smith, treated the team to a meal and Karaoke.

The night began at Rub Smokehouse in Birmingham City Centre. Cocktails flowed, along with one of Gary’s favourite tipples: Mother’s Ruin – a good old Gin & Tonic.

We all tucked into delicious beef brisket, monstrous burgers and waffles; who would have thought that waffles would go so well with beef & pulled pork. Simply scrumptious!

With a belly full of food, we then carried on to a … Read more

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