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On Friday 22nd December 2017, the teams at Praetorian Legal and Mercantile Claims celebrated their annual works Christmas party.

We attended the Manhattan party at the NEC in Birmingham, where the evening started with a drinks reception, along with canapes. The evening’s entertainment commenced with dancers on stilts, meandering amongst us.

At 8pm, we were seated for a three-course dinner and it was then that the main entertainment began. There were amazing dance routines on the centre stage, along with aerial acrobatics and spinning fire rings.

With Christmas crackers on the table and fine wine flowing, we indulged in … Read more

 

 

 

 

 

 

 

 

 

 

 

Two men who died when a fire tore through a luxury five star hotel on the shores of Loch Lomond have been named.

Simon Midgley and Richard Dyson, believed to be from London, were staying at Cameron House Hotel when the blaze broke out on Monday morning.

Police have not confirmed the identity of those who died, but relatives have paid tribute on social media.

The hotel’s director has praised the actions of the emergency services in preventing further tragedy.

Firefighters who brought a couple and their baby to … Read more

Praetorian Legal have recently become aware of adverse online comments that have been proliferated by the timeshare industry and its envious competitors.  We want to address these unsubstantiated, untruthful, defamatory comments made about our organisation.

The background to Praetorian Legal’s work within timeshare is a good starting point in understanding why we are subject to these sustained attacks.  Praetorian legal was incorporated on 14 November 2014 after being consulted by an organisation that offered timeshare termination services and was looking to outsource the work to a company who specialised in consumer law matters.  The Directors of Praetorian Legal have practiced … Read more

Here at Praetorian Legal, we thrive on rewarding our employees for exceeding the company’s expectations for that month.

The winner for November 2017 is Katie Davoren, one of our Office Administrators. Head of Operations and Business Development Director, Harry Darby presented the trophy to Katie.

When asked how she felt after receiving the award Katie said “When I started working for Praetorian Legal at the start of the year I didn’t expect to be given as many opportunities as I have. The senior management team go above and beyond to always ensure the team are happy and are progressing as … Read more

In South Africa, there is in excess of 200 resorts and over 600,000 people who own timeshares. The industry has come under the spotlight and it has become apparent that consumers are not so happy.

There have been many allegations and complaints against the timeshare industry and the National Consumer Commission are now looking to kickstart a public inquiry. The inquiry will hopefully get to the bottom of the allegations that consumers have made, such as being conned into signing contracts that last a lifetime and not being able to cancel the contracts once they have signed them.

Consumers are … Read more

A husband and wife from San Diego, USA, are suing Westgate Towers, an Orlando timeshare resort, claiming fraudulent practice.

Mr and Mrs Grider lodged a complaint on November 6th, claiming that the company breached its responsibilities of fair dealing and good faith.

The complaint states that on January 6th 2016, the couple attended a timeshare sales presentation. The couple were lured into a purchase by misrepresentations made by Westgate Resorts. As a result, they have suffered monetary losses, by way of the initial deposit, instalments and annual maintenance fees.

Two of the allegations made are that Westgate … Read more

The following news has broken, Diamond Resorts Europe will be closing select sales offices within Malaga and Tenerife.

Sales teams in both Malaga and Tenerife have been advised to seek advice from solicitors as there will be redundancies across the teams.

So what information have clients of Diamond received?

Some members are being informed that the European Sales and Marketing business has been facing a challenging time. Within the information given to clients, Diamond state they have tried numerous initiatives to try and improve performance within the sales teams.

Being one of the biggest sales teams across Europe, this will … Read more

We have recently been contacted by several Praetorian Legal clients who were referred to us by Eze Group.

Our clients have advised us that they have read reports on the internet about Eze Group and their imminent Crown Court appearance to answer numerous serious criminal charges, including fraud by misrepresentation and breaches of consumer legislation.

Understandably, our clients have been concerned by this news.  Praetorian’s stance is that we previously enjoyed a good working relationship with Eze Group and we have no comment to make in respect of the alleged charges they face. Although Eze Group, and the two other … Read more

Here at Praetorian Legal we actively use feedback to constantly improve our delivery and to provide our clients with the best possible service.

Once we have terminated the timeshare, each client receives an Exit Pack. Each Exit Pack contains various documents, one being a testimonial form. There are various questions on the form asking the client to rate us out of 10 on different aspects of the service they received. We also ask the client to add any additional comments to the bottom of the form.

Upon receipt, the testimonials are reviewed by senior management to ensure we are providing … Read more

A Democratic Party lawmaker claims that a company called ‘Great Time Universal (HK)’, who have claimed to be an authorised agent for Vistacay Vacation Club in South Korea, have been flagged by the Consumer Council for high-pressure sales tactics. The Consumer Council have said that Great Time Universal have used the high-pressure tactics to sell memberships varying from HK$50,000 to HK$160,000. In September, they received 48 complaints, involving HK$2.7 million.

Complaints have been made to the Customs and Excise Department’s headquarters in North Point by Andrew Wan Siu-kin, who represents New Territories West, and 10 others, who were allegedly forced … Read more