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Holiday From Hell

A couple from the South West, say they are stuck in a village in Corfu, which Mirrors a war zone.

Mick Clarke and wife Jayney claim they are stuck in the village of Agios Gordios, Corfu, which they’ve said has no water, is strewn with rubbish and is making them ill. Mick is a former soldier and says the resort reminds him of his time serving in war-torn Bosnia. And Jayney has a rare blood disorder she calls a “ticking timebomb.”

“This holiday was supposed to help end a really bad time in our lives. I was really ill last … Read more

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Marriott Vacation Club Extend Property Portfolio

Interval International Vacation Services has announced it is adding Marriott Vacation Club Pulse in San Francisco to it’s growing exchange network. It is the newest addition to the groups portfolio and adds a new resort for those seeking urban breaks.

Marcos Agostini, Interval International Executive Vice President said: “It’s no surprise that Marriott Vacation Club has extended into one of the most highly sought-after destinations in the world. This growth strategy clearly aligns with Interval’s research that shows members are eager to experience timeshare vacations in major metropolitan areas.”

Ed Kinney, Global Vice President said: “Marriott Vacation Club Pulse … Read more

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Timeshare exit firm banned from business

A timeshare exit company has been permanently barred from operating and ordered to pay hundreds of thousands of dollars back to customers it conned.

Owners Steven Martin did not show up in court when the ruling was made, however the judgement ruled against him and his company who were found to be charging clients exuberant fees for so called timeshare exit services.

The company first came to the attention of officials several years ago and in 2017 The Better Business Bureau issued a warning against the company as they had received hundreds of complaints from customers across the United States … Read more

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Passengers Will Pay Extra To Fund Airlines That Go Bust

Airline Passengers will pay an extra 50p on each ticket to fund travellers who need to be repatriated when their airline goes bust.

After the collapse of Monarch Airlines in 2017, the department for transport set up The Insolvency Review. The purpose of the review was to look at ways of protecting passengers from being stranded when their airline carrier collapses. The review recommended a ‘Flight Protection Scheme’ which will foot the bill for future airline collapses.

But the Levy only applies to passengers buying a plane ticket in the UK. And all airlines flying to the UK, will … Read more

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Are you thinking about your next holiday?

We are a year into the Pandemic now which saw most of the world come to a complete standstill. Life was changed beyond comprehension but now, thanks to the new vaccine and the rate at which people are getting vaccinated, appreciatively we can see a light at the end of the tunnel and life may start getting back to normal.

As the road to coming out of lockdown is laid out by our government, many of us are starting to consider whether we may be able to enjoy a holiday this summer. And if you turn on the TV or … Read more

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New type of courier fraud targeting older victims

Vulnerable and elderly people are being targeted by scammers and coerced into spending thousands of pounds on designer watches and other costly purchases in a new type of courier fraud.

Harrods and Watches of Switzerland say their staff have repeatedly prevented people from spending large sums of money they were being coerced into giving to fraudsters waiting for them outside. The stores say that the problem has become so serious that the shops have ordered their store detectives to not only be on the look out for thieves, but also watch out for shoppers who appear to be making purchases … Read more

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Warning to consumers about scam timeshare exit company.

The Better Business Bureau in the U.S is warning timeshare owners that a so-called exit company is running an Immoral operation and victims are losing thousands of dollars.

The Better Business Bureau is the UK equivalent of Trading Standards in The United States and rates businesses by performance and trustworthiness. For those looking to use a reputable company, they can search the Better Business Bureau and learn if they are rated and how highly or not. Equally the organisation lists companies that do not act in the interests of their customers and scores them accordingly. In addition, the bureau also … Read more

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EE Fined For Spamming Customers

The Information Commissioners Office has fined EE £100,000 for sending millions of marketing texts without permission to do so.

Mobile giant EE has been fined £100,000 for sending millions of text messages to customers. The ICO said EE sent more than 2.5 million messages in 2018. The messages asked customers to download an app and upgrade their phones. EE also sent follow up texts to the customers who did not open the first message.

EE told the ICO that the texts were sent as service messages and because of this were no subject to the electronic marketing rules. However, the … Read more

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Another Warning Over Booking Pilgrimage

Action Fraud is warning people to be cautious when booking their pilgrimages.

Action Fraud, the reporting service, is warning anyone looking to book an upcoming pilgrimage to the Middle East, to exercise extreme caution as fraudsters are specifically targeting Hajj trips.

Up to 25,000 British Muslims will be booking trips to Mecca over the coming months to perform Hajj in the autumn.

The total reported loss to victims was £185,967 betw,,een July and December 2018. The public are urged to check that their travel company is a member of a recognised association such as ABTA

Last year, in the period … Read more

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Virgin Media issues warning to customers over scam phone calls

An elderly man is warning people to be vigilant after he was targeted by scammers.

A man is warning customers to be vigilant after receiving several scam phone calls claiming to be from his telephone provider. John Brown, from Darlington, had been receiving missed calls and automated messages from ‘British Telecom’ stating his internet and broadband with Virgin Media would be cancelled.

The messages, which he received almost daily in the space of four weeks, told him he could solution this by calling a certain number and pressing ‘one’ to speak to someone claiming to be tech support. Already suspicious, … Read more

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