It has come to our attention that several of our clients are being contacted by cold callers claiming to be from reputable companies. This can be distressing, as these calls are unwanted and the caller may be making statements that simply are untrue and unfounded.
We would like all our clients to be made aware that any company contacting you out of the blue and without your permission is breaking the law under the new GDPR regulations and can be reported to the Information Commissioner’s Office (“ICO”).
There is only one purpose for this unexpected call and that is to try and persuade you to part with your money. Cold callers are artificially friendly and will probe you in their efforts to gain your confidence. Once they have your attention, they will try to bring you around to their way of thinking, communicating false information about others and giving you so called ‘advice’ about what you should do now.
The only reason for a timeshare cold caller to be talking to you at that moment is to get you to part with your money. They may appear friendly, they may be very convincing, but remember that they are not calling to pass the time of day; they want something from you and that something is your MONEY! They will stop at nothing to convince you to part with your hard-earned cash. They will always try to take any funds upfront for whatever service they purport they can do for you. They have no intention of doing what they say they can do, and therefore cannot take the risk of you not paying them further on down the road.
Our Clients have now been with us for a long period of time. During that time we have always been available to talk to you, to advise you, and to assist you. Unlike almost all other companies within timeshare, we have spent considerable time and money to be authorised by the Financial Conduct Authority (the “FCA”). These companies and these individuals have not. We would hope that the information we have provided you with would be accepted over the word of an unsolicited and unknown individual on the phone.
However, to make matters completely clear, the exit from the European Union by the UK does not affect, in any way, the work we have done. That is a simple fact.
These callers can be persistent, especially if they think they have managed to gain your interest. The fact remains they are breaking the law and should be reported. You can click on the link here and report them yourselves to the Information Commissioner’s Office https://ico.org.uk/make-a-complaint/nuisance-calls-and-messages/ .
If you receive a call you have not asked for then ascertain who they are and where they got your details from. Once you have that information, you can then make a complaint to the ICO. If you do not get that information then no complaint can be made.