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It has come to our attention that several of our clients are being contacted by cold callers claiming to be from reputable companies. This can be distressing, as these calls are unwanted and the caller may be making statements that simply are untrue and unfounded.

We would like all our clients to be made aware that any company contacting you out of the blue and without your permission is breaking the law under the new GDPR regulations and can be reported to the Information Commissioner’s Office (“ICO”).

There is only one purpose for this unexpected call and that is to … Read more

MONSTER REWARDS SL IN LIQUIDATION, FACT OR FAKE?

We have recently been made aware of several of our clients, who were members of Monster Rewards, having received a rather concerning letter.

The letter is purporting to be from an appointed liquidator by the name J Flynn.  The letter is printed on blank paper. It bears no details of J Flynn’s company or indeed his professional body.

This is very unusual behaviour from an appointed liquidator to announce his appointment by not giving the people he is writing to any information about his practice or a telephone contact number.  The only

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Maui County in Hawaii is waiting for a second court to rule after appealing a decision made by a Judge in march, who agreed the timeshare property tax classification established more than 10 years ago is illegal. If the county loses the suit, they could be faced with a bill for $34 million in property tax refunds.

A lawsuit was filed against Maui County back in 2013 by Ocean Resort Villas Vacation Owners Association which essentially disputes the classification of tax levied against timeshare resorts. Since 2008, the rate for timeshares has been $15,41 per $1,000 of net taxable … Read more

Mary Isherwood died during a stay at her family owned timeshare, at the Las Talgarth Holiday complex in Wales.

An inquest heard how Mary Isherwood dies from hypothermia after getting lost while going to the toilet in the middle of the night and getting trapped in the airing cupboard when the door-handle came off.

It is believed that Mary became trapped in the cupboard on the first day of her holiday. She was discovered deceased by maintenance workers, who were sent to investigate some leaking water. Mary had been staying at the family-owned timeshare for the final time, as she … Read more

Are Diamond Resorts about to go public?

Diamond Resorts owns a network of 379 vacation destinations in 35 countries around the world and sells vacation ownership points. In June 2016, Apollo Global Management made a successful offer to purchase Diamond Resorts International. On January 18th 2018, the company underwent a brand refresh, updating its logo and officially dropped the “International” from its name, and became known as Diamond Resorts. Along with these changes, as many as 1,000 employees at more than 15 European locatiions were told they were losing their jobs. This does not appear to have generated enough profit … Read more

With the holiday season right around the corner you could be noticing a higher volume of calls from unknown numbers. Upon answering these calls you will be told you have won a fantastic prize of a 7-night stay in a Luxury resort and all you have to do is attend a short presentation event at a location near you.

Sounds pretty good so far, after all there is no such thing as a free holiday. However why on earth would a “Free Holiday” put conditions on a prize ? And these conditions don’t just include attending a meeting, you will … Read more

The following news has broken, Diamond Resorts Europe will be closing select sales offices within Malaga and Tenerife.

Sales teams in both Malaga and Tenerife have been advised to seek advice from solicitors as there will be redundancies across the teams.

So what information have clients of Diamond received?

Some members are being informed that the European Sales and Marketing business has been facing a challenging time. Within the information given to clients, Diamond state they have tried numerous initiatives to try and improve performance within the sales teams.

Being one of the biggest sales teams across Europe, this will … Read more

Looking over the internet at timeshare news, we came across a post about one of the industry’s largest timeshare and vacation rental companies.

Wyndham Worldwide are said to be splitting their Hotel business from the Timeshare and Vacation Rental side of the business.

Wyndham are still set to be one of the industry’s largest timeshare owners worldwide. There will be a second public company opening under the Wyndham umbrella which will be solely for the hotel side of the business.

The company are said to be working to ensure that the current loyalty programme for timeshare owners is not disrupted … Read more

With the end of another year fast approaching, there are many things to look forward to with the festivities that Christmas and New Year period bring. With all celebrations also comes the expense and extra financial burden that this time of year brings and timeshare, holiday product and vacation club owners feel it more than most.

It is around this time of year when many are hit hard with demands for their annual timeshare maintenance fees.

Although not every client’s fees are the same, as they range from £350 to over £1,000, there is one common trend for everyone – … Read more

According to reports online, timeshare contracts sold by Anfi have been under some scrutiny over the past months. It is reported that this has caused losses for the company.

In June 2017, a General Meeting was said to have been held for timeshare owners based in sunny Gran Canaria with Anfi. The main focus of this meeting being the 50 year maximum contract length.

Noted results of the meeting show that three potential resolutions were put forward to the owners, who would then vote. Those three solutions were as follows:

To change the scheme to adapt to the Spanish Act … Read more