Holiday giant TUI faces further complaints after two family holidays are ruined by sickness jobs.
The Martin family are among 60 others who claim they were struck down with a severe gastric illness whilst staying at a four star hotel in Lanzarote, booked through holiday giant TUI. The family say within days of arriving on their dream vacation, they were struck down with severe stomach cramps and vomiting.
The family say the source of the bug must have come from food which was left uncovered and undercooked. In fact, lawyers working for the family say that they have a further 60 people who say they attended the same hotel and suffered the same sickness bug.
TUI replied to the allegations and a spokesperson said: “We are sorry to hear of the Martin family’s experience at the Holiday Village Lanzarote. As this is now a legal matter, it would be inappropriate to comment further. We’d like to reassure customers that we regularly audit all of our hotels in respect of health and safety, including hygiene.”
In a separate incident, another family, this time on holiday in Tenerife, claim their all-inclusive holiday was ruined when the whole family were struck down with gastroenteritis.
According to Wales Online, the Lewis family were all struck with the bug just days into their much anticipated holiday. They stayed at Holiday Village Hotel. in May this year, and within days of arriving, the whole family became ill. In fact, it was so bad a doctor had to visit them at the hotel.
The family claim the hotel pool was closed and there was a strong smell coming from the drain and they think this could have been the source of their illness. They also say that they saw vomit in some of the facilities at the hotel, meaning there could have been a sickness bug being spread throughout the hotel. The family have now sought legal help to try to get answers from TUI about how this could of happened.