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Tui Hit By £261 million Loss

Travel operator Tui have reported half-year losses of £261 million along with a fall in summer bookings.

Tui has reported a loss of £261 million for the six months to the end of March. This is up from £148 million in the same period a year ago. The travel operator has also suffered because of the grounding of Boeing’s 737 Max aircraft, the operator has warned this could cost them a further £261 million in losses.

The unwelcome news comes just 2 months after budget airline EasyJet reported £275 million in losses, which it says is a direct result of … Read more

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Ofcom Tell Service Providers To Help Their Customers

Phone and Broadband firms will be forced to tell customers if they could be on cheaper deals under new Ofcom rules.

Under new rules set out by Ofcom, Broadband, TV, mobile and home phone companies will be required to tell customers when their contract is coming to an end and show them the best deals available to them.

Ofcom says that more than 20 million people have been stuck with subscriptions beyond their lock-in, without realising. They also want companies to remind customers that they can change their package.

Ofcom first announced its plan to help secure end of … Read more

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Single missed call can install spyware on your phone

A vulnerability discovered in WhatsApp messaging service is being exploited to inject spyware onto Android and iOS phones simply by calling the number.

The spyware, developed by Israel’s secretive NSO group, can be installed without a trace and without the receiver answering the call, according to security researchers and confirmed by WhatsApp.

Once installed, the spyware can turn on a phone’s camera and mic, scan emails and messages, and collect the user’s location data. WhatsApp is urging its 1.5 billion global users to update the app immediately to close the security hole.

“WhatsApp encourages people to upgrade to the latest … Read more

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20 Sentenced in Vegas for timeshare resale scam

People who enter into Timeshare agreements often find it difficult to keep up with the mounting maintenance fees and simply cannot afford it any longer. They may also find that the Timeshare no longer suits their needs and simply want to end the contract. Unfortunately, there are too many individuals looking to take advantage of their desperation and devise schemes in which to scam timeshare owners out of even more money.

Many fraudsters use the timeshare marketplace because they know a good number of buyers have already been mis-led. After struggling to unsuccessfully negotiate an exit from their contracts through … Read more

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*****IMPORTANT PRESS RELEASE: MONSTER REWARDS SL*******

MONSTER REWARDS SL IN LIQUIDATION, FACT OR FAKE?

We have recently been made aware of several of our clients, who were members of Monster Rewards, having received a rather concerning letter.

The letter is purporting to be from an appointed liquidator by the name J Flynn.  The letter is printed on blank paper. It bears no details of J Flynn’s company or indeed his professional body.

This is very unusual behaviour from an appointed liquidator to announce his appointment by not giving the people he is writing to any information about his practice or a telephone contact number.  The only

… Read more
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Timeshare Scammer Steals Lawyer’s Identity

A scammer who targeted vulnerable timeshare owners desperate to offload their burdens, stole the identity of a lawyer from Florida to make his scam appear legitimate.

The scammer would call people who had placed ads to sell their timeshares and tell them their property could be sold if they forwarded closing costs to the lawyer, David Eaton, the Tampa Bay Times reports. Eaton, a former prosecutor and now an estate planning lawyer, learned of the scam several years ago when he got a call from the Florida Bar, according to the article. A woman had complained that she sent money … Read more

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Passengers Will Pay Extra To Fund Airlines That Go Bust

Airline Passengers will pay an extra 50p on each ticket to fund travellers who need to be repatriated when their airline goes bust.

After the collapse of Monarch Airlines in 2017, the department for transport set up The Insolvency Review. The purpose of the review was to look at ways of protecting passengers from being stranded when their airline carrier collapses. The review recommended a ‘Flight Protection Scheme’ which will foot the bill for future airline collapses.

But the Levy only applies to passengers buying a plane ticket in the UK. And all airlines flying to the UK, will … Read more

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Holiday From Hell

A couple from the South West, say they are stuck in a village in Corfu, which resembles a war zone.

Mick Clarke and wife Jayney claim they are stuck in the village of Agios Gordios, Corfu, which they’ve said has no water, is strewn with rubbish and is making them ill. Mick is a former soldier and says the resort reminds him of his time serving in war-torn Bosnia. And Jayney has a rare blood disorder she calls a “ticking timebomb.”

“This holiday was supposed to help end a really bad time in our lives. I was really ill last … Read more

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Rogue Traders Sentenced

Scammers stole thousands from vulnerable people.

Two men who scammed more than £35,000 from a vulnerable elderly man have been sentenced. The two men first approached their elderly victim at his home in September 2017. They claimed that, while working on his neighbours property, they noticed a leak in his gutter, which they could repair for £5.

Sensing the man was vulnerable, they went on to tell him a series of lies, claiming he could be sued by his neighbour if he did not allow them to urgently repair his roof. The man agreed to have this work carried … Read more

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Bounty Handed Massive Fine For Sharing Information Of Vulnerable Members and Children

The Information Commissioner’s Office has fined Bounty, a parenting and pregnancy club £400,000 for illegally sharing the personal information of 14 million members.

An investigation by the Information Commissioners Office found that Bounty had been collecting the personal information through its website and mobile app and from new mothers in hospital.

Bounty is a source of information for new and expectant mothers, they provide pregnancy and parenting tips along with freebies and special offers. They collect personal information for the purpose of signing new members to the information service. But the ICO found that the organisation wasn’t being 100% honest … Read more

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