Family’s £3.5k dream Disney holiday to Florida turns into nightmare after series of blunders.
A holiday of a lifetime booked to celebrate a 60th birthday turned into the holiday from hell for one family. The nightmare began when holiday operators, Thomas Cook, contacted them to say that instead of flying from Gatwick, they would be flying from Manchester. That was changed back to Gatwick about a month before they were due to fly on April 20. They arrived at the airport to be told their flights were OK, but there had not been an allocation for their baggage, and … Read more