Fraudsters stole more than £7 million from holidaymakers in 2018.

Action Fraud’s figures show more than 5,000 tourists were conned into paying for fake flights, non-existent villas and other scams. Figures released by Action Fraud show the average amount lost due to holiday fraud in 2018 was £1,380.

Travel trade organisation Abta’s chief executive Mark Tanzer said: “The cost to victims is not just financial. This crime causes very real emotional distress. Fraudsters are using increasingly Elegant methods to target destinations and times of year when demand is high and availability limited, as they know people will be looking … Read more

A British holidaymaker claims he was thrown off a flight when he told cabin crew he suffered from a nut allergy.

Josh Silver from Essex was returning from a trip to Turkey with his girlfriend. He told the BBC how he was guided off his flight back to Gatwick by Turkish police, after cabin crew staff told him it was against its policy to fly someone like him.

Mr Silver, who said he flew regularly for work, has a nut allergy which is not airborne. It only affects him if he consumes nuts. He said before leaving Gatwick he had … Read more

One families dream 4* holiday ruined after family are booked at unfit resort.

A family who forked out £11,600 for a dream holiday to the Dominican Republic, claim their holiday was ruined after they found cockroaches in the room, a filthy pool and drunk people vomiting in the hotel reception.

To make matters even worse, the family claim they came down with a sickness bug during their stay. Mr Hill told the Mail Online that their dream Christmas getaway was totally ruined. He said: “I’m a pretty well grounded, level headed person but even I was close to tears during … Read more

Family’s £3.5k dream Disney holiday to Florida turns into nightmare after series of errors .

 A holiday of a lifetime booked to celebrate a 60th birthday turned into the holiday from hell for one family. The nightmare began when holiday operators, Thomas Cook, contacted them to say that instead of flying from Gatwick, they would be flying from Manchester.  That was changed back to Gatwick about a month before they were due to fly on April 20. They arrived at the airport to be told their flights were OK, but there had not been an allocation for their baggage, … Read more

A family who saved for five years to pay for a holiday to Menorca, are challenging Tui refund them in full after a series of disasters.

The family who forked out £1,600 on a family trip to Menorca, say they were served raw chicken and found poo in the swimming pool. To make matters worse, they say the entire holiday was ruined due to poor standards, they were given mouldy food, sun beds Spattered in bird poo and dirty water slides. They booked their dream holiday through Tui, who advertised the resort as 4 stars.

Francesca Henley claims her family Read more

Sisters Sammy and Sylvia booked a 3 night stay in Alicante, through Teletext Holidays, to celebrate their mother’s 55th birthday.


When the 3 arrived at Alicante Airport, they were told that their hotel was a €350 taxi ride away, or 7 hours by public transport. They thought Teletext was a good place to find a reasonably priced short break. They spoke with Teletext over the phone and specifically asked for a hotel near to Alicante town centre.

“The guy on the phone gave us lots of different options and was very persistent, we said we wanted to check around Read more

One family’s dream holiday turned into a nightmare after they were forced to take a ride in the back of a police car.

Police had to step in and help one family who were left stranded when they turned up at the holiday apartment to find the gates locked. This was just the start of the problems the party of seven faced during their dream trip to Spain.

The family jetted off to Alcoceber in Spain and booked two apartments through Love Holidays. They arrived at their accommodation in the evening and not able to locate keys, or find anyone … Read more