Posts

Our Vault LTD fined £70k by the Information Commissioners Office, after making 55,364 nuisance phone calls.

 

In a statement, the ICO said it had issued an Enforcement Notice to the company, ordering it to stop its illegal marketing activity.

Our Vault had been cold-calling people who had previously registered with the Telephone Preference Service (TPS) and had not consented to being contacted by Our Vault.

Our Vault claimed that all their personal data was checked against the register. However, following an investigation by the ICO, Our Vault were found to have never requested a TPS license. A TPS license … Read more

It has recently been brought to our attention that several of our online competitors, and other overseas call centres, have been cold-calling our clients, trying to undermine Praetorian Legal’s work and reputation. We believe this threat is originating from stolen data from Eze Group and Monster Rewards, as it is our Eze Group and Monster Rewards clients who are reporting contact from a Tenerife based company offering free one week stays in Tenerife for attendance to a sales presentation.

 

WARNING: THIS WILL INVOLVE ANYONE AGREEING TO ATTEND A PRESENTATION IN EXCHANGE FOR A ‘FREE’ ONE WEEK HOLIDAY SPENDING

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The raid followed public complaints from members of the public about automated calls promoting boiler and window replacement schemes.

Calls were even made to a Network Rail control centre near Fort William and as a result drivers and pedestrians were unable to check if it was safe to cross the rails at uncrewed crossings.

Ken MacDonald, Head of ICO Scotland said, “these calls have caused millions of people disruption, annoyance and distress, but not only this, those made to a control centre charged with public safety may have endangered lives”.

“Companies behind nuisance calls should know that people are sick … Read more

The ICO fines company £350K for making 75 million automated marketing calls.

The company named as Mis-Sold Products UK LTD made calls over a four month period from November 2015 to March 2016.

146 complaints were made to the ICO from members of the public, some of whom were called on multiple events, whilst others were even called late at night.

The calls made promoting Payment Protection Insurance (PPI) did not have consent from the recipients which is illegal under current privacy laws.

Mis-Sold Products UK LTD will now be forced to pay the £350k fine.

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Praetorian Legal are now Data Protection Regulated.

The Data Protection Act 1998 (the “Act”) requires every organisation that processes personal information to register with the Information Commissioner’s Office (ICO), unless they are exempt. Failure to do so is a criminal offence.

Our duties under the Act apply when we are processing personal data, as do the rights of individuals in respect of that personal data. We must Adhere to the Act from the moment we obtain the data until the time when the data has been returned, deleted or destroyed.

Our duties extend to the way we dispose of personal … Read more

The Information Commissioner’s Office (ICO) has informed British Airways they are facing a record fine of £183.39 million, this is the biggest fine ever issued by the ICO.

Between June and September 2018, the airline suffered a massive cyber-attack leading to the personal and financial information of over 500,000 customers being stolen. The sensitive information, which included people’s passport numbers, names and addresses and credit card details, was stolen from the airline’s website and mobile app.

The ICO launched an extensive investigation and found that a variety of information was compromised, and the airline was to blame as they had … Read more

The Information Commissioners Office has fined EE £100,000 for sending millions of marketing texts without permission to do so.

Mobile giant EE has been fined £100,000 for sending millions of text messages to customers. The ICO said EE sent more than 2.5 million messages in 2018. The messages asked customers to download an app and upgrade their phones. EE also sent follow up texts to the customers who did not open the first message.

EE told the ICO that the texts were sent as service messages and because of this were no subject to the electronic marketing rules. However, the … Read more

The Information Commissioner’s Office say that the voice data collected unlawfully by HMRC should be deleted.

The information Commissioner’s Office started investigating HMRC back in June 2018, after learning the government body had been illegally storing the biometric voice ID’s of more than 5 million people.

Watchdog Group ‘Big Brother Watch’ (BBW) lodged an official complaint with the ICO. The advocacy organisation said that the collection of Voice ID’s was not being done with explicit consumer consent, and information on how individuals can easily and securely have their voiceprint deleted is not publicly accessible. BBW says this is a direct … Read more

The Information Commissioner’s Office has fined Bounty, a parenting and pregnancy club £400,000 for illegally sharing the personal information of 14 million members.

An investigation by the Information Commissioners Office found that Bounty had been collecting the personal information through its website and mobile app and from new mothers in hospital.

Bounty is a source of information for new and expectant mothers, they provide pregnancy and parenting tips along with freebies and special offers. They collect personal information for the purpose of signing new members to the information service. But the ICO found that the organisation wasn’t being 100% honest … Read more

Grove Pensions Solutions, based in Kent, hired a third party marketing firm to distribute over 2 million emails over a twelve month period, promoting its services. An investigation led by the Information Commissioners Office found that Grove Pension Solutions Ltd was responsible for the two million emails, which were sent between 31 October 2016 and 31 October 2017.

The ICO found that Grove Pensions Solutions had instructed a marketing company and used third party email providers to carry out hosted marketing campaigns, that advertised the company’s services. The company had sought specialist advice from a data protection consultancy as well … Read more