It was one of the busiest weeks of the year for Eurotunnel but travellers were left frustrated when their holidays got off to a bad start.

Massive traffic jams formed on the M20 near Folkestone, in Kent, with drivers abandoning cars to seek shade, on the hottest day of the year. Some passengers reported seeing a mum holding a child, faint in the heat in the packed terminal, as temperatures in cars reached 39C. Eurotunnel staff resorted to opening a fire hydrant so children and pets could cool off, as drivers complained they had no access to water.

The delay … Read more