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Just two days before Black Friday launched, Amazon has suffered a major data breach, which caused customer names and email addresses to be disclosed on its website. Amazon has emailed the customers affected, but has refused to say how many customers were affected. Amazon say this is not a breach of the website’s security or any of its systems, but a technical issue, that led to customers names and email addresses being posted.

Amazon said: “We have fixed the issue and informed customers who may have been impacted.”

Customers who received an email were told: “Our website inadvertently disclosed … Read more

A new report, released by UK General Insurance and Cyber Aware UK, has revealed that 79% of Brits keep emails stored in their inboxes, these emails could be at risk of hackers looking to steal their ID and financial information. Cyber Aware is warning the public to use a strong separate password for their main email account.

The report detailed how 51% of the public are holding on to e-receipts, which can reveal purchase history. It also stated that 34% of people keep sensitive messages from loved ones and 35% of people store personal photos of friends and family. This … Read more

The Financial Conduct Authority has handed down a massive fine to the supermarket bank following a cyber-attack In November 2016. The attack did not result in any theft or loss of personal customers data, but did lead to 34 transactions where funds were debited from personal accounts and millions were stolen.

Tesco bank is the financial arm of one of the UK’s largest supermarket chains and holds 5.6 million customer bank accounts.

The FCA says that Tesco failed to protect its customers and is holding the bank accountable for its lapse in risk management. This is the first time the … Read more

In their latest newsletter, the Financial Ombudsman Service (FOS) has warned banks to treat victims of financial fraud more fairly, instead of assuming the victim was grossly negligent and to blame.

FOS see thousands of complaints from customers, who have had money stolen from their accounts, and assesses cases where the bank and customer both say they are not responsible for the loss.

Often victims have had their life savings stolen in sophisticated scams and to make matters worse, the banks often refuse to reimburse their customers when this happens. As state-of-art scams become more prevalent and more convincing, the … Read more

As people are becoming more and more aware of the types of scams out there, scammers are having to create new ones, to replace the old ones. We are all aware of Phising but have you heard about Vishing, Spoofing, Twishing and Smishing ?

Neither had we, but these are just some of the digital-age scams financial investigations unit’s all over the country are looking at. Here are some of the scams to look out for.

First there was Phishing, where fraudsters send out spoof emails in an attempt to steal personal information, such as passwords and banks … Read more