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Planes Take-Off And Leave Passengers Bags Behind.

Hundreds of passengers flying from East Midlands Airport took off from the airport, but their luggage stayed behind.

The passengers flying from the airport didn’t know a technical issue meant their bags did not board the flight. The airport has apologised for the issue and said the fault is now fixed. However, travellers were furious about the incident and took to social media to blast the airport.

One blogger wrote: “Absolute chaos for all flights leaving from East Midlands Airport today, failure of baggage belts and numerous flights leaving without bags, ground crew at arrival airports next to useless… Read more

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Millions Of Travellers Set To Benefit From New Holiday Protection Directive

The new EU Package Travel Directive, ensures all travellers get the same holiday protection.

From 1 July this year, travel agents must take responsibility for each aspect of a holiday someone books with them in a single transaction. The new rules make travel firms responsible for every aspect of the holiday, and sorting out any problems falls to them. This means that the travel providers must ensure the holiday is as promised, even if they do not actually provide the service they are selling. For example, if you book a flight transfer, excursion and something goes wrong, it is up … Read more

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