Keep up to date with news & views about timeshare termination, mis-selling claims and compensation payable to consumers throughout the UK. Follow us here.

A woman from Northern Ireland was targeted by a fraudster through Facebook, who conned her into a three year relationship.

 The victim, who wishes to remain anonymous, was lured into the relationship which started three years ago, but just three months in he started to ask for money from her.

It started with the romance fraudster asking her for money so he could send his children to England for a better education, but developed into him asking for money to invest in Ghana and Dubai. In total, she sent the man more than £300,000 which was deposited into different accounts … Read more

One families dream 4* holiday ruined after family are booked at unsuitable resort.

A family who forked out £11,600 for a dream holiday to the Dominican Republic, claim their holiday was ruined after they found cockroaches in the room, a filthy pool and drunk people vomiting in the hotel reception.

To make matters even worse, the family claim they came down with a sickness bug during their stay. Mr Hill told the Mail Online that their dream Christmas getaway was totally ruined. He said: “I’m a pretty well grounded, level headed person but even I was close to tears during … Read more

Interval International Vacation Services has announced it is adding Marriott Vacation Club Pulse in San Francisco to it’s growing exchange network. It is the newest addition to the groups portfolio and adds a new resort for those seeking urban breaks.

Marcos Agostini, Interval International Executive Vice President said: “It’s no surprise that Marriott Vacation Club has expanded into one of the most highly sought-after destinations in the world. This growth strategy clearly aligns with Interval’s research that shows members are eager to experience timeshare vacations in major metropolitan areas.”

Ed Kinney, Global Vice President said: “Marriott Vacation Club Pulse … Read more

A British holidaymaker claims he was thrown off a flight when he told cabin crew he suffered from a nut allergy.

Josh Silver from Essex was returning from a trip to Turkey with his girlfriend. He told the BBC how he was escorted off his flight back to Gatwick by Turkish police, after cabin crew staff told him it was against its policy to fly someone like him.

Mr Silver, who said he flew regularly for work, has a nut allergy which is not airborne. It only affects him if he consumes nuts. He said before leaving Gatwick he had … Read more

A mother-of-two who acted as a mule for an organised crime gang has been spared jail after she admitted multiple frauds.

The 35 year old woman from Belfast, was described in court as a vulnerable woman with a heart condition picked on by fraudsters. Joanne Rice pleaded guilty to 14 counts of fraud by false representation over a six day period in 2016.

The M&S bank accounts that were owned by a separate customer had £85,500 transferred from it into what was described as a mule account, one of which belonged to Joanne Rice. In fact, over a six … Read more

A mother and daughter have shared their experiences of falling victim to ticket scammers in the hope that others think twice before buying tickets from unauthorised platforms. 

Sophie, 17, and Juliette, 49, gave their story as part of a new awareness campaign launched with Society of Ticket Agents and Retailers (STAR) that urges people to avoid fraud by taking more care when buying tickets for live events. Fraudsters will pose as a website or agent for a music concert or festival, a sporting contest, or a live comedian or performer, meaning victims will purchase tickets that either don’t arrive or … Read more

Former customer services officer fined after unlawfully accessing personal data.

A former customer services officer for Stockport Homes Limited has been found guilty at Stockport Magistrates court and ordered to pay a £300 fine, for unlawfully accessing personal data.

The court heard how Wendy Masterson spent time looking at anti-social behaviour cases without a legitimate reason to do so. In fact, she accessed Stockport Homes Limited case management system a total of 67 times between January and December 2017 when she was not authorised to do so. Her actions only came to light after concerns raised about her performance at … Read more

The consumer Advocacy group the Better Business Bureau has issued a warning over the actions of a timeshare exit company.

An elderly couple from the U.S. had enjoyed their vacation timeshare in New Jersey for 14 years. But when the annual maintenance fees more than doubled to over $1,500 a year, they found themselves out of pocket and struggling to keep up with the payments.

They received a targeted flyer in the post to timeshare owners explaining how, if they attended a short presentation for a free lunch, they would be able to successfully get out of their timeshare and … Read more

Family’s £3.5k dream Disney holiday to Florida turns into nightmare after series of blunders.

 A holiday of a lifetime booked to celebrate a 60th birthday turned into the holiday from hell for one family. The nightmare began when holiday operators, Thomas Cook, contacted them to say that instead of flying from Gatwick, they would be flying from Manchester.  That was changed back to Gatwick about a month before they were due to fly on April 20. They arrived at the airport to be told their flights were OK, but there had not been an allocation for their baggage, and … Read more

The Better Business Bureau is warning residents of Missouri to be careful when looking to exit their timeshare contracts.

Desperate timeshare owners, looking to get out of their lengthy expensive contracts are falling victim to rogue timeshare exit companies, throughout Missouri the Better Business Bureau is claiming.

One family who discovered this for themselves, took their story to a local news channel to warn others facing the same problem. Thirty years ago, a local family and their three children purchased a timeshare in Sedona. The fees started off just $38 a year but eventually increased to a whopping $3,700 annually.… Read more