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The Better Business Bureau in the U.S is warning timeshare owners that a so-called exit company is running an unethical operation and victims are losing thousands of dollars.

The Better Business Bureau is the UK equivalent of Trading Standards in The United States and rates businesses by performance and trustworthiness. For those looking to use a reputable company, they can search the Better Business Bureau and learn if they are rated and how highly or not. Equally the organisation lists companies that do not act in the interests of their customers and scores them accordingly. In addition, the bureau also … Read more

A federal judge in Florida has ruled in favour of a law firm that was being sued by timeshare resort Club Exploria LLC. Club Exploria bought the suit, claiming the law firm’s advertising was misleading and that their customers could get out of contracts and not pay their fees if they did not want to or could no longer afford it. The firm was representing over 20 Club Exploria members in assisting them in legal extradition from their timeshares they no longer wanted or used.

The suit has been going on for over two years and was a clear attempt … Read more

Further to our previous correspondence, you will no doubt be aware that it has now been announced that the Spanish branch of Club La Costa (UK) Plc has been placed into liquidation. This includes all of the Spanish companies owned and operated by CLC.

Given the way that the timeshare industry works, it is likely that various companies will seek to contact you to try and obtain money from you. Before that happens, we would like to set-out the correct position. At this stage, we are taking advice from senior Counsel about the effect of the liquidation. Until we have … Read more

It has come to our attention that several of our clients are being contacted by cold callers claiming to be from reputable companies. This can be distressing, as these calls are unwanted and the caller may be making statements that simply are untrue and unfounded.

We would like all our clients to be made aware that any company contacting you out of the blue and without your permission is breaking the law under the new GDPR regulations and can be reported to the Information Commissioner’s Office (“ICO”).

There is only one purpose for this unexpected call and that is to … Read more

If you are the sort of family or couple who enjoys taking a holiday at the same time and place every single year, year after year, then a timeshare might be right for you!

Similarly, if you do not enjoy planning your own holiday and you prefer to chose from a limited experience selection and be restricted in your choices, then a holiday club membership may suit your needs and lifestyle.

Whichever of these categories you fit into both come with an overwhelming amount of terms and conditions and fine print. And when we say fine print, we mean miniscule, … Read more

This annual event is held every year and aims to encourage people to connect with others in their community. The event highlights the growing concern of loneliness in our elderly and vulnerable members of society.

At the turn of the year, 2020, the world was hit by a pandemic, and millions of people were forced into isolation. It was a stark reminder that now, more than ever before in recent years that people needed to be there for each other. The acts of kindness were unprecedented, a newfound appreciation for our NHS and other critical services was expressed by all … Read more

International Lifestyle and Travel giant Karma has announced it is expanding its existing partnership with Diamond Resorts. They will now be able to offer members and guests additional luxury vacation options in Greece.

Karma Group have also announced they will open sales centres at Diamonds Village Heights Golf Resort in Crete. They will sell Diamond Resorts holiday points based products and also vacation memberships for Karma properties.

Both Karma and Diamond members will have access to a larger selection of properties, depending on how many points they purchased with their membership packages. The companies say this will give their … Read more

Resort workers in Hawaii move forward with yet another strike against the timeshare giant.

Workers at the Modern Honolulu and Kaanapal Beach Club In Maui, Hawaii go on strike yet again as Diamond Resorts fail to come to an agreement with workers.

The strikes started in May when Diamond Resorts took over the hotels to convert them into timeshare units. The workers union and Diamond have yet to come to an agreement, so workers have decided to strike again. Workers are fighting for job security, solidarity and a fair living wage.

Diamond resorts acquired the two hotels in 2018, and … Read more

A timeshare owner in the US is suing Wyndham and its sales agents, for tricking her into upgrading her membership.

The suit alleges the timeshare giant used deceptive business practices and fraud, when they mis-sold the upgrade of a timeshare membership. The complainant alleges that Wyndham and it’s sales reps made several false and misleading statements, which she says were the basis for her deciding to upgrade her membership.

According to the lawsuit, the resort manager called the woman claiming her account had been flagged and an upgrade offer had been sent to her home address detailing a better deal … Read more

Interval International, one of the world’s largest timeshare exchange company has just added two new resorts to its books.  

Oak Ridge and Great Rock, based in Branson Missouri US, have both joined Interval International resorts and exchange network. Branson is an Ozark town in southwest Missouri, known as a family destination. It is famous for its Titanic museum and Table Rock Lake.

The timeshare and vacation membership giant already has over 3000 resorts in more than 80 countries, which it operates through its exchange network. Interval International’s Western Regional Director of Business Development Chris McGill said about the new affiliation: … Read more