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Holiday from hell for one family

A family who saved for five years to pay for a holiday to Menorca, are demanding Tui refund them in full after a series of disasters.

The family who forked out £1,600 on a family trip to Menorca, say they were served raw chicken and found poo in the swimming pool. To make matters worse, they say the entire holiday was ruined due to poor standards, they were given mouldy food, sun beds splattered in bird poo and dirty water slides. They booked their dream holiday through Tui, who advertised the resort as 4 stars.

Francesca Henley claims her family … Read more

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Toy boy Fraudster Tricked OAP into signing away her £320k will

A court has heard how 28-year-old Benjamin Field wrote messages from God on an Elderly woman’s mirror, to trick her into signing away her £320,000 will.

Benjamin Field is in court accused of attempted murder, alongside Martyn Smith. The two men are thought to have conspired to break their elderly victim’s mind and drive her to the grave. Benjamin Field was 57 years her junior, he sent her letters and poems during his year long seduction plan. He fooled her by saying he was in love and wanted to get married, eventually persuading her to leave her house to him … Read more

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Ofcom Tell Service Providers To Help Their Customers

Phone and Broadband firms will be forced to tell customers if they could be on cheaper deals under new Ofcom rules.

Under new rules set out by Ofcom, Broadband, TV, mobile and home phone companies will be required to tell customers when their contract is coming to an end and show them the best deals available to them.

Ofcom says that more than 20 million people have been stuck with subscriptions beyond their lock-in, without realising. They also want companies to remind customers that they can change their package.

Ofcom first announced its plan to help secure end of … Read more

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Single missed call can install spyware on your phone

A vulnerability discovered in WhatsApp messaging service is being exploited to inject spyware onto Android and iOS phones simply by calling the number.

The spyware, developed by Israel’s secretive NSO group, can be installed without a trace and without the receiver answering the call, according to security researchers and confirmed by WhatsApp.

Once installed, the spyware can turn on a phone’s camera and mic, scan emails and messages, and collect the user’s location data. WhatsApp is urging its 1.5 billion global users to update the app immediately to close the security hole.

“WhatsApp encourages people to upgrade to the latest … Read more

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Holiday From Hell

A couple from the South West, say they are stuck in a village in Corfu, which resembles a war zone.

Mick Clarke and wife Jayney claim they are stuck in the village of Agios Gordios, Corfu, which they’ve said has no water, is strewn with rubbish and is making them ill. Mick is a former soldier and says the resort reminds him of his time serving in war-torn Bosnia. And Jayney has a rare blood disorder she calls a “ticking timebomb.”

“This holiday was supposed to help end a really bad time in our lives. I was really ill last … Read more

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Fraudster Poses As Hollywood Actor To Con Victims

A British woman has been conned out of hundreds of thousands of pounds by a fraudster who pretended to be actor Jason Statham.

The woman, who spoke to BBBC Radio Manchester, asked not to be named and explained how she had been targeted by the heartless fraudster at one of the most vulnerable times in her life. She told the station how she had just lost her mother and fiancé when she was contacted by the conman pretending to be the famous actor.

It all started when she was browsing through a Facebook page which is dedicated to the movie … Read more

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Warning Over Springtime Scammers

Fraudsters are targeting elderly, vulnerable and young people who may have less experience of the tax system. During April and May, fraudsters target taxpayers with refund scams, by pretending to be from HMRC, either by email or text. This coincides with genuine tax rebates at this time of year, made by HMRC and makes the con seem more legitimate as people may be expecting to hear from the tax service.

They ask recipients to provide bank details through a fake government website which harvests private information and is used to steal money from peoples bank accounts. To lure them in … Read more

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Travel companies warned not to mistreat customers

The Competition and Markets Authority has warned travel companies to stop mistreating unfortunate customers who have to cancel their holidays due to unforeseen circumstances.

A lack of awareness over how much can be retained when a traveller cancels a booking is widespread, according to the Competition and Markets Authority. A company cannot automatically keep a large deposit if the customer cancels owing to unforeseen circumstances. Such a contract may be unfair, even if written into terms and conditions.

This means that if a holidaymaker has to cancel a booking due to illness or a family tragedy, and the travel company … Read more

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Every Police Force Will Now Have A Dedicated Cyber Crime Unit

Thanks to a multi-million pound investment from the government, every Police force in England and Wales will now have a dedicated Cyber Crime Unit.

The announcement was made by Chief Constable Peter Goodman of the National Police Chiefs Council lead for cyber-crime. The news came at an event hosted by the new West Midlands Cyber Crime Unit which was established in November last year. Chief Constable Goodman heard from members of the team about the work they are doing within the force, how they link with the regional network and what it means to local victim’s and businesses.

Chief … Read more

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Five Men Jailed Over Fraud Offences

Five fraudsters have been jailed for a total of 17 years and nine months, for conning vulnerable victims out of nearly £1 million.

The five men were facing charges of conspiracy to defraud and money laundering. The court heard how, between 2013 and 2015, the group of men conned more than 50 victims into a fraud and money laundering scam. The men would cold-call elderly and vulnerable people, introduce themselves under fake names and claim they were brokers with expertise in fine wine.

They operated from an industrial estate based in Great Dunmow, and claimed to work for three companies, … Read more

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