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The Information Commissioner’s Office (ICO) is investigating HMRC to establish whether or not the government tax body has been illegally recording and storing more than 5 Million Biometric Voice ID’s.

Watchdog Group ‘Big Brother Watch’ (BBW) lodged an official complaint with the ICO. The advocacy organisation said that the collection of Voice ID’s is not being done with explicit consumer consent, and information on how individuals can easily and securely have their voiceprint deleted is not publicly accessible. BBW says this is a direct violation of the recently implemented GDPR.

A ‘Freedom of Information’ (FOI) request by BBW revealed HMRC … Read more

Curry’s PC World receives a barrage of customer complaints, and staff aren’t happy either !

Product after-care plans have been pushed by sales staff for many years and, in some cases, are well worth the money, by providing peace of mind and reassurance for many customers. However, it now seems that Curry’s customers are being charged for the insurance, even though they never signed up for it, or turned down the cover.

And staff on the sales floor are not happy either. We looked at Glassdoor.co.uk an online reviewer site where employees and former employees anonymously review companies. 539 reviews … Read more

The family of a notorious criminal, originally from Solihull, have offered £100,000 reward to anyone who can help find his killer. John Palmer started out as a scrap metal dealer. He acquired the name ‘Goldfinger’ after he was cleared of handling stolen gold bullion in 1983.

He was shot dead 3 years ago in the garden of his Essex home, Police believe that this was carried out by a hired Gunman. Back in March 2016, detectives revealed Palmer may have been murdered over rumours that he knew who had committed the Hatton Garden Heist and acted as an informant to … Read more

Travel industry launched a merciless legal fightback after epidemic of false sickness claims by Brits, has cost hoteliers hundreds of millions of pounds.

 

The problem has become so out of control the travel industry even threatened to end the all-inclusive package holiday for Brits wishing to book them.

A 500% increase in sickness claims between 2013 and 2016 by British holidaymakers prompted the revolt by hoteliers, who threatened to withdraw the all-inclusive package from the UK market.

The surge in claims is blamed on rogue claims management companies who tout for business in tourist hotspots and also cold-call holidaymakers … Read more

Marriott Vacation Club owns and operates more than 70 vacation club properties throughout the United States, Caribbean, Europe and Asia. They have more than 400,000 Vacation Club owners. Owners are able to exchange into other locations through the Interval International Scheme, a timeshare exchange company with over 3,000 resorts. Uniquely, owners may also exchange their ownership week into Marriott Reward Points, which can be redeemed for stays at Marriott Hotel Properties, or for travel activities such as cruises and guided tours with affiliated partners.

It is the latter arm of the organisation that sparked a class action law suit against … Read more

Sisters Sammy and Sylvia booked a 3 night stay in Alicante, through Teletext Holidays, to celebrate their mother’s 55th birthday.

 

When the 3 arrived at Alicante Airport, they were told that their hotel was a €350 taxi ride away, or 7 hours by public transport. They thought Teletext was a good place to find a reasonably priced short break. They spoke with Teletext over the phone and specifically asked for a hotel near to Alicante town centre.

“The guy on the phone gave us lots of different options and was very persistent, we said we wanted to check around Read more

Millennials are the new target demographic for Bluegreen Resorts.

 

 

Bluegreen CEO Shawn Pearson says his company are attracting more and more millennials seeking good quality, unique experiences and value for money.

Pearson says that this is a fantastic business and Bluegreen offer a great product. They own 69 resorts and provide a unique experience at every destination. Pearson said, “we really capture the local flair and for people that want to have a unique experience we offer all kinds of opportunities within our system”. 

Pearson was asked, whether millennials are buying timeshares. He replied, “I think what’s Read more

We at Praetorian Legal enjoy rewarding outstanding dedication, hard work and employee contribution.

For his continued hard work and success within his role as Legal Administrator, Jarron Hunt is employee of the month for May.

Head of Operations and Business Development Director, Harry Darby presented the trophy to Jarron.

Harry was extremely excited to hand this month’s award to Jarron, “Jarron works hard every day, with a smile on his face, he never complains and even takes his work home in the evening. We are very proud of Jarron and how he has progressed to become an integral member of … Read more

Westgate acquires former Hilton New York Grand Central Hotel, marking the Orlando based timeshare company’s first entry into New York City.

The two-tower, 23 floor, 300 room hotel is located in the historic Tudor City neighbourhood, at the heart of Manhattan’s East Side and has been rebranded Westgate New York. David Siegel, founder and CEO of Westgate resorts said, “It is with great excitement that I announce Westgate has purchased its first urban hotel located in none other than the Big Apple, this puts the Westgate flag proudly in the heart of one of the most visited cities in Read more

Everyone should get travel insurance as soon as you have booked a holiday. Too often, people book holidays and leave the insurance until last. But what if you book a holiday, then get ill and can’t travel? The airline wont refund you, the holiday company wont help and you’ve lost your money. One of the main purposes of travel insurance is to cover you in case of illness, injury or the death of a family member.

Holiday makers who jet off without buying travel insurance could end up regretting it, as research shows failing to buy cover could cost you … Read more